How To Deal With Angry Patients & Families
SIGN UP TO ACCESS MY FREE VIDEO ON DEALING WITH ANGRY PATIENTS & FAMILIES
Featuring my 5 step process, so you can complete your visit as painlessly as possible, & move on with your day.
We all have patients who will be angry no matter what we say or do. But they are a very small percentage. What I've found throughout 12 years of teaching and using this 5 step communication technique is it successfully works to calm down the overwhelming majority of angry patients and families you will encounter. You don't have time to spend your visit going round and round about something that's likely out of your control anyway. My 5 step process will teach you how to de-escalate your angry patients so you can complete the visit and move on with your day.
💥Sign up below to gain access to the FREE video - How To Deal With Angry Patients & Families - and learn my 5 step process.💥
SIGN UP TO ACCESS MY FREE VIDEO ON DEALING WITH ANGRY PATIENTS & FAMILIES
