OBJECTIVE
This policy outlines:-
Ruggiero Studios is deemed to be a ‘data controller’ and is registered with the Information Commissioners Office (ICO), registration number: TBC. Unless we are obliged or permitted to do so by law, we will not disclose of any of your personal information (data) to another third party without your consent.
We will never pass your information to any company so that they may market their products to you.
WHAT INFORMATION WE COLLECT ABOUT YOU
We may collect the following information, which includes personal information from you, when you visit our website, provide your details via an opt in form, when you subscribe to our mailing list, newsletter or updates, or request some information to be sent to you:
In the event that you purchase a product or request a service from us, the above information will also be collected together with your address details, and payment details. Please note that whilst payment details will be collected as part of the online payment process, this information will not be stored by ourselves. If you purchase a product/service via the website, we use Stripe to process these payments. Please refer to Stripe’s privacy policy for further information as to what they do with your personal information. In the event that an invoice is provided, your bank details may be retained by our preferred banking partner and accounting system.
WHY WE COLLECT THE INFORMATION ABOUT YOU?
The data collected will be used by us to:
Please refer to our cookie policy for further information in relation to what and why cookies are collected.
WHY CAN WE USE YOUR PERSONAL INFORMATION?
We will contact you based on the following:
WHO MIGHT YOUR PERSONAL INFORMATION BE PROVIDED TO?
We will only share your personal information with trusted partners where we are required to fulfil our obligations to you. If we do share it, we will ensure the necessary due diligence is carried out, so we are confident the necessary regulations are being met and your personal information is kept secure.
Your personal information may be shared with other companies to help us analyse and better understand our customers and their requirements.
At the time of writing this policy, the trusted partners are:
HOW WE PROTECT YOUR PERSONAL INFORMATION?
Personal Information that you enter into the website, in relation to enquiries, will be sent directly to us to enable us to enact upon your request. Where you purchase a product online, basic information may be retained within the website.
To keep your personal information secure, we store it using standard encryption and information security policies, appropriate for the business. This means that your information is only accessible to individuals who are authorised to access it and only within our approved locations. If your personal information is transmitted to any of our trusted partners, appropriate security measures are in place to ensure this is not intercepted.
If you require further information in relation to how the third-party businesses, we have highlighted above, protect your personal information, please refer to their individual privacy policies.
LOCATION OF YOUR PERSONAL INFORMATION
All personal information submitted on the website, or via an opt in form, will be retained in the UK. There may be occasional operational requirements to transfer your data outside of the UK, as a result of some of the 3rd parties we may use from time to time, however if we do this, the same degree of protection is given to your personal information as if it was stored and used within the UK and regulated in line with it’s laws.
RETENTION PERIOD OF YOUR PERSONAL INFORMATION
Your personal information will be retained for as long as necessary in line with the legal reasons for utilising this information. When your information is no longer required it will be securely deleted from our records and any 3rd parties. Further information in relation to how long your personal information will be retained for is available upon request.
YOUR RIGHTS
In relation to the personal information that we hold about you, you may have the following rights:
CONTACT DETAILS
Further information can be obtained from carmela@ruggierostudios.com
RIGHT TO LODGE A COMPLIANT
Whilst we would like to be given the opportunity to put right any issues you may have initially; you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal data.
https://ico.org.uk/make-a-complaint/ 0303 123 1113
Date last reviewed: May 2024