Imagine........

this is 8 weeks from now. You communicate with confidence and ease, understanding guests' accents, fast speech, and special requests.

If you're a restaurant server, you take orders effortlessly, recommend dishes like a pro, and interact with guests smoothly.

If you work in the kitchen, you collaborate effortlessly with your team, understand orders clearly, and describe dishes with precision.

If you're behind the bar, you mix cocktails confidently, chat with guests naturally, and handle special requests without hesitation.

If you work in a hotel, you welcome guests warmly, understand their needs instantly, and provide seamless service.

SCROLL DOWN TO LEARN MORE & SAVE YOUR SEAT TODAY! (starting from $88 per month)


CHOOSE your course:

With our Everyday English for Hospitality Professionals courses, you’ll gain essential communication skills in just 8 weeks.

✅ Learn job-specific phrases and vocabulary

✅ Understand fast speech and different accents

✅ Handle customer interactions and special requests professionally

✅ Speak clearly, confidently, and fluently at work

✅The course is tailored to your needs.

✅We meet every week for a 50-minute theoretical class.

✅We meet every week for a 30-minute practical

(simulations of real life conversations) class.

✅You will have homework, which will take you about

20-minutes per week, which I will correct for you and

feedback via email.

Everyday English for Front-of-House Workers

Everyday English for Back-of-House Workers

Everyday English for Bartenders

Everyday English for Hotel Workers

SCROLL DOWN TO LEARN MORE & SAVE YOUR SEAT TODAY! (starting from $88 per month)

What you'll learn:

Everyday English for

RESTAURANT

FRONT-OF-HOUSE workers

✅Week 1: Introductions and phone reservations

✅Week 2: Receiving and seating guests

✅Week 3: Taking beverage orders

✅Week 4: Taking food orders

✅Week 5: Serving the main course

✅Week 6: Serving dessert and coffee

✅Week 7: Dealing with complaints

✅Week 8: Presenting the bill

Everyday English for

RESTAURANT

BACK-OF-HOUSE workers

✅Week 1: Basic Kitchen Communication & Introductions

✅Week 2: Understanding & Explaining Recipes

✅Week 3: Managing Dietary Restrictions & Allergies

✅Week 4: Understanding & Explaining the Menu

✅Week 5: Kitchen Timing & Coordination

✅Week 6: Managing Kitchen Challenges

✅Week 7: Handling Customer Special Requests

✅Week 8: Team Communication & Emergency Situations

Everyday English for

BARTENDERS

✅Week 1: Mastering Bar Basics

✅Week 2: Staying Safe Behind the Bar

✅Week 3: Perfecting Measurements and Prices

✅Week 4: Crafting Drinks with Confidence

✅Week 5: Resolving Customer Concerns

✅Week 6: Recommending Drinks Like a Pro

✅Week 7: Handling Special Orders with Ease

✅Week 8: Navigating Complex Situations

Everyday English for

HOTEL workers

Week 1: Enquiries and Booking Mastery

✅Week 2: Professional Porter Services

✅Week 3: Seamless Check-In Procedures

✅Week 4: Facility Navigation and Description

✅Week 5: Recommending places to visit

✅Week 6: Exceptional Room Service

✅Week 7: Dealing with complaints

✅Week 8: Professional Check-Out Process

Frequently asked questions

How are the sessions going to be delivered?

*The sessions are going to be delivered via Zoom calls. You don't have to open a Zoom account, you just have to click on a link.

How do the payments work?

*You have 2 options: you can pay in full ($150) OR you can choose to pay in 2 instalments of $88 per month.

I'm afraid that I'm not very good at tech.

*Don't worry, except for the weekly Zoom calls, everything will be via simple documents and emails.

What happens if I cannot attend a session?

*A pdf document as well as a maximum 15-minute recording will be sent to you with everything we did in the session.

What happens if I cancel a session?

*We have a 24-hours cancelation policy to reschedule a session.

Can I cancel if I don't want to do the course anymore?

*Unfortunately, because it's only an 8-week course, we do not accept cancelations.

What are your terms and conditions?

*Here is the link to the full terms and conditions but most of them have been explained above.

https://drive.google.com/file/d/1ovtGakjpR1b95uLMyB9Vb6hbfcsRKUT6/view?usp=sharing

TESTIMONIALS

Explanations was clear.

What I liked about the sessions with Susan was the way she gives explanations, everything was clear. She is a calm person with a lot of patience. I enjoyed every session with her!

Ana

Helped me more than she will ever know.

She came into my life at the exact moment when I needed her the most and has helped me more than she will ever know. Susan, you are an amazing human and great teacher.

Val

Susan is the best teacher with empathy and patience.

Very good lessons with excellent learning materials! Susan is the best teacher, combining outstanding communication, listening, collaboration, adaptability, empathy, and patience. I don’t have anything negative to say about the sessions—they were perfect! I would happily recommend this class to others. It’s been a truly satisfying and enjoyable learning experience.  

Vio

CONTACT

Let's get in touch

Need assistance or want to learn more about our services? Fill out the form, we'll be in touch soon!

YOUR INVESTMENT TODAY

For each course:

ONE TIME PAYMENT

To pay in full, CLICK on the amount above.

Please note : All sales are final. We provide no refunds.

2-MONTH PAYMENT PLAN

To pay monthly, CLICK on the amount above.

Please note : You are choosing to split payments over a 2-month period. All subsequent payments need to be completed. All sales are final. We provide no refunds.

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