1. About Us

Thrive and Belong CIC is a Community Interest Company providing yoga, wellbeing, and coaching services through in-person and online sessions, workshops, and community programmes.

By booking or attending any session or activity with Thrive and Belong CIC, you agree to these Terms & Conditions.

If you have any questions, please contact us at [email protected]

2. Our Services

We offer:

- In-person yoga and wellbeing sessions

- Online yoga sessions

- Coaching and personal development sessions

- Workshops and community wellbeing programmes

All services are designed to support general wellbeing and personal development. They are not medical, psychological, or therapeutic treatment.

3. Booking and Payment

- All sessions must be booked in advance.

- Payment is required at the time of booking unless otherwise agreed.

- Your booking confirms your acceptance of these Terms & Conditions.

- Prices may change from time to time, but any confirmed booking will be honoured at the agreed price.

- We aim to keep our services accessible and community-focused while ensuring sessions run smoothly for everyone.

4. Refunds and Cancellations

Purchases are generally non-refundable.If Thrive and Belong CIC cancels a session, you will be offered

- a full refund, or

- the option to transfer to another session

In exceptional circumstances, we may offer flexibility at our discretion, particularly in line with our community values.

5. Health and Participation

Your health and safety are important to us.

By attending a session, you agree that:

- you are responsible for your own health and wellbeing

- you will inform the instructor of any injuries, medical conditions, or concerns before participating

- you will listen to your body and stop if you feel pain, discomfort, dizziness, or strain

- you will only participate at a level that feels safe for you

If you are pregnant, injured, or have any medical condition, you should seek advice from a healthcare professional before attending.

6. Disclaimer

Please consult your GP or healthcare professional before beginning any exercise or wellbeing programme.

The services and information provided by Thrive and Belong CIC are for general wellbeing and educational purposes only and are not intended to replace medical advice, diagnosis, or treatment.

Yoga, movement, and coaching activities involve some level of physical and emotional engagement, and there is always a risk of injury or discomfort.

By participating in any Thrive and Belong CIC activity, you:

- acknowledge these risks

- take part voluntarily

- take responsibility for your own participation and wellbeing

Thrive and Belong CIC will always take reasonable care to provide safe and supportive instruction and environments.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence or any other liability that cannot be excluded under UK law.

7. Online Sessions

For online sessions, participants are responsible for:

- having a safe and suitable space to move

- ensuring their environment is free from hazards

- having a stable internet connection

- ensuring their camera and audio setup supports participation where required

Sessions should not be recorded without permission.

8. Respectful Community and Conduct

Thrive and Belong CIC is a welcoming and inclusive community.

We ask all participants to:

- treat others with kindness and respect

- maintain appropriate behaviour during sessions

- respect confidentiality in coaching or group discussions

- follow instructor guidance for safety

We reserve the right to refuse or end participation if behaviour is unsafe, disruptive, or inappropriate.

9. Data Protection and Privacy

We take your privacy seriously.

Personal information provided during booking or participation will only be used for:

- managing bookings

- communication about sessions

- safety and wellbeing purposes

- service improvement

We handle personal data in line with UK GDPR and data protection laws.

We will never sell or share your personal information without your consent unless legally required.

10. Limitation of Liability

Thrive and Belong CIC will always aim to provide safe, supportive, and professional services.

We are not responsible for:

- personal belongings lost or damaged during in-person sessions

- technical issues affecting online participation

- indirect or unforeseen losses

Our liability is limited to the value of the session or service booked, except where UK law states otherwise.

11. Changes to Terms

We may update these Terms & Conditions from time to time.

The most recent version will always be available on our website or booking platform.

Continued participation in sessions means you accept any updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of Scotland and the UK, and any

disputes will be handled within Scottish Courts.

13. Contact

Thrive and Belong CIC - [email protected]