Earn Points On Hold

A more rewarding way to stay on the phone

A WORLD-FIRST REWARDS BY IFLYFLAT - THE POINTS WHISPERER

Over the years we've searched for new and innovative ways to reward Australians with points for everyday spending and activities.

Today, we've delivered something that Australians have been asking for for years...

We're excited to announce the world’s first rewards program that turns your waiting time on the phone into more satisfying and rewarding experience.

Register to Claim Your Previous On-Hold Points


Introducing 

Earn Points On Hold 

The only rewards program that allows you to earn points while waiting on the phone. 

The longer you're on hold, the more points you can earn — and that's something worth calling home about!


How it works

Earning points is simple and easy:

  • You can earn 1 point per minute after the first 10 minutes of continuous hold, and earn 10 points per minute after the first 100 minutes on continuous hold.

  • If you're still waiting after 1,000 minutes, you'll earn 100 points per minute, and if you're still waiting after 10,000 minutes, you'll earn earn a staggering 500 points per minute.

*There is a cap of 5 million points per calendar year per household.

"I called my bank last week and earned hundreds of points!"
- Jenny

Be rewarded waiting everyday

Working

Be double rewarded at your work. 

Exercising

Earn points while you clock up some miles.

Commuting

Turn your commute into points. 

With Earn Points On Hold, your call is valuable, and time is on your side!

Want your call answered faster ?

 Redeem your points to jump the queue 

Points can be redeemed to jump the queue and receive priority service. We'll be announcing the redemption rates of jumping the queue shortly, so stay tuned for more information. We’re calling this Skip The Queue.

How many points could I earn?

Here's how many points can be earned per minute on hold:

Corresponding points earned:

We're proud to offer you the first preview of this rewards program globally across major airlines and telcos, starting April 1st, 2023.

We are always looking for new partners to expand this rewards benefit - If you know any companies this is perfectly suited for, please us know.

©iFLYflat 2023. Questions? Feedback? [email protected]