Happy Hypnotherapy Privacy Policy (UK)
Our contact details
Name: Elaine Neale
Address: Happy Hypnotherapy, 12 Oakhill View, Falkirk. FK2 0DB
Phone Number: 07976 661994
E-mail: [email protected]
Privacy policy last updated: 20/01/2021
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- IP Address
- Visitor behaviour
- Location
- Financial data
- Username, passwords and other account specific data
- Subject matter areas of interest
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Contact – via phone, mail, email, messaging tools and/or webforms.
- To support services or products that a customer wants to buy or has purchased
- To be able to offer personalised products and services
- Compiling and analysing statistics for website improvement
We also receive personal information indirectly, from the following sources in the following scenarios:
- Google, in order to conduct website and visitor analytics for the purpose of website improvement.
We use the information that you have given us in order to
- Make contact – via phone, mail, email, messaging tools and/or webforms.
- To support services or products that a customer wants to buy or has purchased
- To be able to offer personalised products and services
- Compiling and analysing statistics for website improvement.
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected] or by phone on 07976 661994.
(b) We have a legal obligation.
How we store your personal information
Your information is securely stored with appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
We keep personal information listed above until the service is terminated. We will then dispose your information by deletion of digital records and shredding of any physical records/hardcopies thereof.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to withdraw consent to processing - You have the the right to withdraw your to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] or 07976 661994 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Address: Happy Hypnotherapy, 12 Oakhill View, Falkirk. FK2 0DB
Phone Number: 07976 661994
E-mail: [email protected]
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
