Knox E-FOTA gives you full control over system updates, so you can keep your device fleets stable and efficient.
Choose specific OS versions
Install and enforce updates remotely
Schedule updates to maximize cost efficiency
Work directly from your SOTI MobiControl console
SOTI MobiControl version 2025.0 includes the Knox E-FOTA functionalities using device groups and policies.
Fill in your name and work email.
By continuing, you agree to the Samsung Knox Privacy Policy notice.
Fill in your Knox account ID.
If you're using a test account, add -test after your ID. Use commas to list more than one account.
How many devices are in your fleet?
Please enter the total number of your devices, across all device vendors.
Select all the Samsung device types that are in your fleet.
Select all the device types from other vendors that are in your fleet.
List all the other device brands that are in your fleet.
We need this information to make sure we can find the best way to support you.
Start managing device updates using Knox E-FOTA in three easy steps.
Enable
Set up your test or production Samsung Knox account to work with SOTI MobiControl console.
Try our test cases to see what it's like to use Knox E-FOTA in the SOTI MobiControl console.
SOTI MobiControl's Knox E-FOTA integration ensures every Samsung device runs the OS version best suited for your business.
Here are some answers to the most common questions you may have about Knox E-FOTA in SOTI MobiControl.
How do I get the needed logs when I encounter an issue with Knox E-FOTA in SOTI MobiControl?
You may refer to the Knox KBA for getting browser logs and SOTI MobiControl's checking device logs guide.
Who can I contact if I run into issues while testing Knox E-FOTA in SOTI MobiControl?
Please send an email to [email protected] with the subject [Knox E-FOTA][SOTI][Knox account ID] Title of your request
Is there a Knox E-FOTA trial available? Can I switch my trial to a paid subscription without losing my setting and data?
Yes. Using a new Knox account, you can try a free, fully-featured trial for up to 30 devices valid for 90 days. To start the trial, follow step one of the Get Started guide. If you already have an existing Knox account and can't generate Knox Suite trial licenses anymore, please send an email to [email protected] and request for a Knox Suite trial license. All the settings and data are saved to your SOTI MobiControl account, and will be retained when you upgrade to a paid subscription.
