This book is not only an entertaining read with its amusing anecdotes and case studies featuring the complex, interpersonal dynamics of the franchising world, but it also exudes a level of openness and rigour that I was not expecting. In the spirit of preparing future readers for your learning journey ahead, be warned. This is not a book for the mentally lazy, or for those looking for a simplistic silver bullet. It is more like a masterclass on how to build a franchising network of competent people. I particularly like how Jan defines the most important role of a franchisor as developing successful franchisees.

To benefit fully from The Ultimate Franchising Success Formula, I suggest it is tackled as a team project, with senior executives reading, reflecting and workshopping the many tried and tested strategies and tools designed to help franchise networks to grow and thrive. Thank you, Jan Timms for sharing the findings from your research in such a detailed, open and engaging manner.

Greg Nathan

Verified Amazon Purchase, Australia

This book is based on a simple premise that it's all about making your franchisees successful! But then it breaks down the complex challenges of actually making it happen. I have to say, I recognized too many of the mistakes Timms points out, but she also provided the solutions. Great book!

Verified Amazon Purchase Review

USA

There are many takeaways from this evidence-based formula for success in franchising based on years of exhaustive research. After reading it I purchased a copy for everyone in the franchisor team and we are working our way through the practical implementation of the formula a step at a time with the help of Jan's priority-setting tools and the bounty of tools, techniques and strategies provided in the Free Resources Vault that the book gives you access to. The Ultimate Franchising Success Formula may be entertaining on the surface, but it has a depth and precision that should not be underestimated. The franchising world needs more resources like this!

Rob Dallimore

Verified Amazon Purchase, Australia

Jan's academic research background combined with her real world experience set this book apart from the majority of "how to" books available on the market. Her generosity in sharing resources reflects the true spirit of franchising where successful members of the franchise fraternity learn and develop their businesses together. Once you are familiar with the overall concepts from the first few chapters, you will find yourself dipping in and out of this book to discover and rediscover practical ideas that you can apply immediately in your business. Vague beliefs that circulate as best practice are challenged and the research cited to show what really works. A valuable contribution that is well overdue in the franchising literature.

Jacqueline Hagan - Organisational Psychologist

Verified Amazon Purchase, Australia

This book is a practical, How-To Guide for building a network of successful, high performing franchisees. It is well written and based on solid research and real-life experiences, regarding what needs to be true in order to succeed in franchising. If you enjoy a good story and have worked in franchising, you will relate to many of the described examples which were all based upon the authors experiences.

Verified Amazon Purchase Review

USA

This is a well-researched, founded in real-life experience & Jan's expertise, a practical guide for systems (and franchisee) improvement, forget the hyperbole of other publications - this is the guide you need! Push past the analogies - the learnings to be had and modelled are superlative.

Destined to become the decade’s ‘franchising must-haves’ for franchise systems wishing to supercharge their performance!

John Stangeland

Verified Amazon Purchase Review, Australia

I've recently read Jan Timms' "Ultimate Franchising Success Formula" cover to cover...and can only say that Jan has succeeded brilliantly in simplifying a traditionally complex topic into a simplified strategy through the use of an entertaining metaphor format. Highly suggest her book as a 'must read' for those seeking a 'back to basics' approach to success in the Franchising sector!

Verified Amazon Purchase Review

Australia